Yes, sneakers fall under Jumia Ghana's fashion and footwear return policy, which generally allows an exchange or return within a set number of days from delivery, provided the shoes are unworn, undamaged, and still in their original box with tags intact. To start the process, go to your order history, select the sneaker item, and choose the return or exchange option, following the prompts provided. Because fit can be hard to judge from photos, many buyers try the shoes indoors briefly on a clean surface before deciding, to avoid any wear that could affect a return.