HomeBooks, Movies and MusicMotivational & Self-HelpDealing with Difficult People (HBR Emotional Intelligence Series)
product_image_name-Newton Books-Dealing with Difficult People (HBR Emotional Intelligence Series)-1product_image_name-Newton Books-Dealing with Difficult People (HBR Emotional Intelligence Series)-2

Share this product

Newton Books Dealing with Difficult People (HBR Emotional Intelligence Series)

GH₵ 50.00

3 units left

Order above GHC 150 on Jumia Express items & get free delivery | regular delivery from GH₵ 9.52 to Tema
0 out of 5
(No ratings available)
Variation available

Promotions

Delivery & Returns

Choose your location

Pickup Station

Delivery Fees GH₵ 9.52
Ready for pickup between 01 November & 05 November when you order within next 17hrs 51mins

Door Delivery

Delivery Fees GH₵ 21.42
Ready for delivery between 01 November & 05 November when you order within next 17hrs 51mins

Return Policy

Free return within 15 days for all eligible items.Details

Seller Information

Empowerment Bookshop

66%Seller Score

4 Followers

Follow

Seller Performance

Shipping speed: Excellent

Quality Score: Excellent

Customer Rating: Very Poor

Product details

Learn how to deal with difficult colleagues and clients.

At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with?

This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

Books in this series are based on the work of experts including:

  • Daniel Goleman
  • Tony Schwartz
  • Nick Morgan
  • Daniel Gilbert

HOW TO BE HUMAN AT WORK.

The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Specifications

Key Features

  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 141 pages
  • ISBN-10 ‏ : ‎ 1633696081
  • ISBN-13 ‏ : ‎ 978-1633696082
  • Item Weight ‏ : ‎ 2.31 pounds
  • Dimensions ‏ : ‎ 5 x 0.5 x 6.75 inches

What’s in the box

Dealing with difficult people

Specifications

  • SKU: BR240BM4MKLPMNAFAMZ
  • Production Country: USA, China
  • Size (L x W x H cm): Dimensions ‏ : ‎ 5 x 0.5 x 6.75 inches
  • Weight (kg): 0.5
  • Certifications: Eco Friendly
  • Color: White
  • Shop Type: Jumia Mall

Verified Customer Feedback

This product has no ratings yet.

Newton Books Dealing with Difficult People (HBR Emotional Intelligence Series)

Newton Books Dealing with Difficult People (HBR Emotional Intelligence Series)

GH₵ 50.00
Questions about this product?

Recently Viewed

See All