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Harvard Business School Difficult Conversations: Craft a Clear Message, Manage Emotions, Focus on a Solution

Brand: Harvard Business School | Similar products from Harvard Business School
GH₵ 55.00

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Product details

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear emotions could block you from a resolution. But you can communicate in a way that's constructive - not combative.

Difficult Conversations walks you through:

. Uncovering the root cause of friction
. Maintaining a positive mind-set
Untangling the problem together
. Agreeing on a way forward 

Specifications

Key Features

  • Paperback: 110 pages
  • Publisher: Harvard Business Review Press
  • Language: English
  • ISBN-10: 9781633690783
  • ISBN-13: 978-1633690783

Specifications

  • SKU: HA271BM1VT9D6NAFAMZ
  • Weight (kg): .1
  • Main Material: Paper
  • Shop Type: Jumia Mall/Food

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Harvard Business School Difficult Conversations: Craft a Clear Message, Manage Emotions, Focus on a Solution

Harvard Business School Difficult Conversations: Craft a Clear Message, Manage Emotions, Focus on a Solution

GH₵ 55.00
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