Tuya 3.0 Smart Gateway Hub Smart Home Bridge Smart Life APP Wireless e Controller by Android and IOS home center

Tuya ZigBee 3.0 Smart Gateway Hub Smart Home Bridge Smart Life APP Wirele e Controller by Android and IOS home center

About Shpment

1.WORLDWIDE SHPING.We make shpment within 2-15 days after payment verification.

2.Orders proceed timely after the payment verification.

3.We only sh to confirmed order addrees.Your order addre MUST MATCH your Shping addre.

4.SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.We are unable to take any responsibility for any custom delay.

5. If you have not received your shment within 30 days from payment, please contact us. We will track the shment and get back to you as soon as poible with a reply. Our goal is customer satisfaction!

6 Due to stock status and time differences, we will choose to sh your item from our first available warehouse for fast delivery.

7 We are not responsible for any custom duty or impot tax.

Return and 

1.You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your poeion more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A  OR REPLACEMENT. There are NO EXCEPTIONS!

2. All returned it MUST BE in the  packaging and you MUST PROVIDE us with the shping tracking number, specific reasons for the return, and your po#.

3. We will  YOUR FULL WINNING BID AMOUNT, upon recet of the item in its  condition and packaging with all components and acceories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpre. WINNING BID AMOUNT. OR, you may choose to have a replacement.

4.We will bear all the shping cost if the product(s) is (are) not as advertised.

About Guarantee

1.1 Year Manufacturer`s limited Warranty for defective it (excluding it damaged and/or misused after recet). Acceories come with a 3-month warranty.

2.Defective it MUST BE reported and returned within the warranty period (and in the  packaging, if poible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE IT WITH AN EXPIRED WARRANTY.

About Feedback

We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very ant We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily addre your concerns.

If there is anything we can help or provide,pls fell free to contact us!

About shping
Shping and Packaging All it will be double checked and well packed before sending.It will be dispatched within 2 business days after buyers pay for the order. It usually takes about 14 to 18 working days for delivering the package to the destination(for e areas,it may take a little longer). 

Special Announcement:
Please fill in the correct and detailed consignee, address and phone number in the order. For fast and correct delivery.If you do not receive order within 30 working days,please feel free to contact Customer Service before leaving Negative and Neutral Feedback, we will do our best to help you resoe the problem.TaxNo, you will only pay what is quoted as total cost at checkout, no more. You are not expected to pay any additional duties or taxes. If you are asked by Customs or our logistic partner to pay duties, please contact our Customer Service .

Your 100% satisfaction is very ant to us
If the product is not on good condition, You can return this product within 14 working days, please contact customer service center before returning.FeedbackYour satisfaction is our first priorityIf you receive the order and it is in good condition,we would be grateful if you would leave us 5 star Positive Feedback for the transaction.