Kind reminder: The product quotation does not include tax.
[Buyer Notice]
To avoid unnecessary disputes, please read the terms and conditions, product attributes, and details page carefully before shopping. After placing an order and making payment, you agree to all the contents of the store's terms and conditions.
1. Is that so? Is it sufficient?
All products from L'Oreal are available, so you can rest assured to take a photo. Temporarily out of stock will be indicated on the product display image. If there is occasional out of stock situation that cannot be updated in time, we guarantee to contact you by phone or on Wangwang and obtain your consent before proceeding. Please understand.
3. Color difference issue.
All products in our store are photographed in real life. Due to technical, display, lighting, and environmental factors, there may be slight color differences, which is a normal phenomenon. Please understand. Buyers who are highly sensitive to color differences should try them on in physical stores before purchasing.
4. Return and exchange of goods.
Buyers are requested to carefully inspect the goods within 15 days of receiving them. If there are any quality issues such as broken frames, peeling, or large scratches on the lenses, they can contact customer service for return or exchange. The seller will bear the return shipping cost for quality issues. If it exceeds 15 days, our store does not accept returns or exchanges. Thank you for your understanding
5. Sign in Notice
When you receive the package, please do not rush to sign on the delivery note. Please be sure to open it in front of the personnel for on-site inspection. If the item is damaged or the quantity is missing, please refuse it and contact the shopkeeper on the spot (contact phone number on the note). Once signed, it means that you acknowledge the quantity, content, and integrity of the goods. The shopkeeper will not be able to claim compensation from the company on behalf of the buyers. We apologize that our store will no longer be responsible for any losses caused by discrepancies, missing or damaged goods. If you have any problems after receiving the goods, please contact our shopkeeper in a timely manner to work with the buyers to solve the problem. Wishing buyers a pleasant shopping experience in our store