NTG04 cker with gsm network android and iphone app free platform e trurelease and window closing by app and sms

Car alarm system GSM GPRS E CONTROL LOUNLOMICROPHONE PRECISE LOCATION NTG03

FAQ

1.Why choose the NTO cker?

NTO is a specialized manufacturer of auto security system since 2004,we have a  seasoned hardware& development team and QC department,to e sure all products are 100% qualified before delivery, Our team will solve any problem rapidly at any time.

Positioning accuracy, simple installation, simple operation, stable performance, 0 service charge.Product certificates are available for different market.Product warranty 18months,more than many other sup.

2.How to install the cking system?If you don't know the car electronic circuit,please find a specialized installer to install the system for you.

3. How to charge for the cking system?This system need a SIM card to connection with your mobile phone,please consult the customer service of the SIM card operator in local.

4. How many language does this system used?At pesent the system support Chinese and English,but we can customize the language for you.

5. What environment does the system work in ?

Anythere an as the SIM card can receive the GSM signal.And working temperature from -20°C to + 70°C.

6. Where to download the APP?1).Download the APP by scanning the QR code on the gift box.2).Android user, login the IOV management platform nto to download the APP.3). MAC user can search "NTO" in the app Store to download the APP.

7. How to save the money for the operation of the system?Monitoring the vehicle and send instructions through the GPRS as far as poible,le by SMS or calling.

8. Why need to set up APN?

APN is used for e GPRS works for the device.

The cker will sent data to our server every 30 second by GPRS.

9. How to set up APN?

A. Consult your SIM card provider about the GPRS APN.

B. Install a GSM networking micro SIM card to the cker, and turn on the cker by connecting the the battery and external 12V power.C. Observe the GSM indicator till it’s blinking Green. (mean the SIM card has connect to the GSM new work)D. Edit an SMS command with your mobile and sent to the cker to set the SIM card’s GPRS APN.Eg:1. SIM operator:TIM2. APN: tim.br3. User name:TIM4. paword: timThen do operate below:Send SMS command:  8888#309*tim.br*tim*tim#If the user name and paword is empty, then the command should be:8888#309*cmnet**#After you sent the command, the cker will reply you “Notes: Operator APN set to be:tim.br,tim,tim.”If you can not received the cker reply, please e sure the cker power is on and GSM indicator blinking Green.Once the GPRS APN set succeed, you will see the cker on the app map showing Green.

10. How much data of the device per month?

Our cker will use about 20 to 30MB data per month

11. How to operate on app

Scan QR code on color box

12. How to operate to cut off the on app?

Two conditions to test this function:

a. indicator blink blue.

b. driving speed under 20km/h

when ryou test the cut function, the cker will received your caommand but not cut off at once, it will detect the driviing speed, once speed under 20km/h, it will cut off and let you konw.

13. How to test votice monitor function step by step?

a. e a call  to device

b. when hear the device speak: the system is ready to move on next step c

c. input 8888#205# then enter into voice monitor mode.

14. How does the device get command and reply to user?

By GPRS and SMS command. All functions on app work on Both GPRS condition and SMS condition.

15. How we judge if locate succefully or not?

Chethe indicator on the side of control box once power on, if blinks blue, device locate well.

16. Does the device can locate indoor?

NO, can locate only at outdoor, pls test outdoor.

17. Why we cant locate when install the ?

1. e sure the works well and installed far away by metal . Keep away 3 meters away from metal when install the .

2. e sure it test outdoor

3. e sure setup APN succefully

18. Why some functions not works on app?

1.  e sure contacter setting is succe ful, you should cli"save" when set contacter, and after that you wilet SMS reply for clasify contacter information.

2. If the above is ok but still no workable for some function, then comes to us for solve it.

19.What is the after-s service?

After-s service generally depend on local distributor or agent,then the agent or distributor contact with our factory to solve.The product warranty is 18 months.If there is any problem in  the warranty  period,the distributor or agent can solve in local,the factory will provide the neceary spare part for free,if can not solve in local,send bato the factory for checking,if it is the quality problem and non-human factors for damage,the factory will repair or rep new one and afford both shipping cost.Out of the warranty period, the factory can repair but do not bear any freight.

Return

We do our best to serve our customers the best that we can.The buyer should e sure that the it returned are in their conditions.If the it are damaged or lost when they are returned.the buyer will be responsible for such damage or lo, and we will not give the buyer a full . The buyer should try to file a claim with the logistic company to recover the cost of damage or lo.The buyer will be responsible for the to return the it.