NP-003R floor drain covers shower floor drain brass floor drain

Q1: What is the Warranty for the faucets ?

A1: For the faucets,we have 3 years warranty.If any quality problems on our side were found in this period,we will send you the replacement in your next new order .



Q2: What is your MOQ ?

A2: 100pcs each model while we accept less quantity at the beginning 

Of our cooperation so that you can test our product quality before normal order.



Q3 : What type of cartridges you provide and the lifetime ?

A3 : We provide ceramic cartridges mainly including : 

Spain Sedal & Taiwan KCG Cartridge : 500,000 times open and close ; 

Local Cartridge : 200,000 times open and close .



Q4 : What about the delivery time ? 

A4 : It takes about 15 days for trial order quantity less than 1000pcs ,

About 25 days for 20ft ; about 30 days for 40ft .



Q5 : How can we get sample to check quality ? And how many days ?

A5 : You can order one or few pcs sample to check our product quality firstly. It can be ready within 3 days once we receive the sample payment.



Q6 : Do you charge for samples and freight ?

A6 : As per our company policy ,the samples and freight will be on customer’s account while sample charges will be returned to you in your 

First official order .



Q7 : Is there cheap shipping cost to import to our country ?

A7 : For small order ,express will be best ; For bulk order ,sea shipment is the best but takes longer time ; For urgent orders,we suggest by air. 



Q8 : Can we get support if we have our own market position ?

A8 : Please inform us your detailed schedule on your market demand ,

We will discuss and propose helpful suggestion for you to find the best 

Solution .



Q9:Have bathroom robe hook 100% assembled well in stock ?

A: Yes, all bathroom robe hook is available.

There could be some deviations due to manual measurement or slight color difference owing to photographing condition. Thank you for your understanding. If you do not understand what you can contact customer service at any time, I wish you a happy shopping.