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Yiwu Aibai Supplies Co., Ltd
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Buyers must read
Dear friends, for a more enjoyable experience, please take a few minutes to read the following points in detail:
1. All the items in our store are photographed in real life, and the actual items are basically the same as the pictures. You get what you pay for, and the quality is guaranteed. Please rest assured to purchase.
2. Return and exchange: Due to taking photos in a studio, there may be slight differences in color and image due to the resolution, monitor, graphics card, and other factors of each computer. This is a normal phenomenon. If the packaging bag of the product is damaged and affects secondary sales, it will not be returned or exchanged.
3. Color difference issue: Due to everyone's vision and monitor issues, there may be a certain color difference between the actual product and the picture. Just like when we take photos, the picture is relatively bright, while the actual product is dark. Therefore, customers who care about color difference should carefully consider before taking photos.
4. Evaluation question: I attach great importance to every buyer's evaluation and strive for perfect service. If you feel any dissatisfaction with the product after receiving it, please do not rush to evaluate it. Quickly contact the store owner for detailed discussion and we will definitely give you a proper solution. Please also give a sincere evaluation after solving the problem for you.
5. Quality issue: There will be a dedicated department to pack the goods before shipment, and there should be no quality issues. However, it is not possible to achieve 100% accuracy. If there are any inconsistencies, we apologize for any inconvenience caused. If there are indeed inherent defects in the product, please contact us promptly within 48 hours of receipt and we will definitely resolve them properly for you,
A. The return and shipping costs for non quality issues are the responsibility of the buyer B. When returning or exchanging goods, please ensure that the packaging is the same as the original, without affecting future sales, packaging bags, etc C. When receiving the goods, please sign for them in person and check in front of the delivery personnel that the goods are not damaged before signing for them. If someone else signs for them or finds that the goods are damaged after signing for them directly, our store has the right not to accept your exchange or return. Therefore, we are not responsible for any non quality issues. If you return the goods without our permission, any losses or costs incurred will be borne by the buyer themselves
6. Size issue: Each item is measured manually, and the measurement method varies for each person. A margin of error of around 2C is considered normal. If the seller is blamed for the incorrect recommended size afterwards, we apologize and do not accept returns based on this reason.
7. Problem: Our company usually arrives at the normal time, but sometimes there may be delays of one or two days due to special circumstances, especially in case of severe weather and statutory holidays. Due to different delivery times in different regions, there may be situations where deliveries are not made on weekends. In addition, the quality of the salespersons at each branch of the company varies, and there may be unexpected factors such as poor attitude of some salespersons or damaged packages at certain branches, which sellers cannot predict. Anyway, if you have any unpleasantness, please contact us and we will actively communicate with the company to resolve it. If you have any questions, please contact us and we will definitely help you solve them