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Due to the international transportation, it is inevitable that the outer packing is a little deformed.If you mind, please contact customer service and pay extra freight. The products can be packed in box.            Feedback1.Positive Feedback (5 stars) is very ant to us, please leaving your long positive feedback and 5 stars  Once you show us the screenshot of both 5 stars,we will give you $1 DISCOUNT for your next order.2.If you do not satisfied our products,please contact us before you leave any negative feedback,we                 guarrantee we will try our best to slove the problems. 3.If you share our product link on your SNS,Itao or Facebook, we will also give your 10 OFF DISCOUNT      or A GIFT for your next order. Shipping1.Preparing Time: we need 1-5 working days to prepare your order according to our numerous orders every     day. 2. For Most countries in the world3.We will declare your item to customs as a "Pet Toy" or "Plastic toys".4.Our external packing is a bag, as a following picture, bubble bags, bubble wrap or plastic bags Note:1.We can not accpet the exchange the personal information or canceling after your order has been shipped.2.We can not send your order if you have not write the phone number and post code. Our Guarantee1.If you are not satisfied with the quality of the products you purchased, you can return or exchange your       items within 10 days from the delivered date.2.You need to provide us tracking number for returned item. Our Request1.Items received within 10 days from the delivered date. 2.Items received unused, undamaged and in package. 3.Return shipping fee is paid by buyer.   About shipping
Shipping and Packaging All items will be double checked and well packed before sending.Items will be dispatched within 2 business days after buyers pay for the order. It usually takes about 14 to 18 working days for delivering the package to the destination(for remote areas,it may take a little longer). 

Special Announcement:
Please fill in the correct and detailed consignee, address and phone number in the order. For fast and correct delivery.If you do not receive order within 30 working days,please feel free to contact Customer Service before leaving Negative and Neutral Feedback, we will do our best to help you resolve the problem.TaxNo, you will only pay what is quoted as total cost at checkout, no more. You are not expected to pay any additional duties or taxes. If you are asked by Customs or our logistic partner to pay duties, please contact our Customer Service .

Your 100% satisfaction is very important to us
If the product is not on good condition, You can return this product within 14 working days, please contact customer service center before returning.FeedbackYour satisfaction is our first priorityIf you receive the order and it is in good condition,we would be grateful if you would leave us 5 star Positive Feedback for the transaction.