This is a HD Visual ear canal cleaning tool that included a mini camera,diameter is 5.5MM and a few interchangeable accessories,with ear pick,adhesive ear pick ,ear pick with cotton stick ,earmuffs,Images can be displayed and saved on your phone or computer . With Micro USB/ Type-c/ USB Adapter .Better compatible with a variety of Android phones and Computer .Pls know that the ear cleaning tool endoscope Only work for Android cell phone ,Windows System Computer .MAC Computer .Do not work with IOS cell phone .Requirements for the android phone1,Make sure the Android system 4.2 or Above.2,Make sure the phone With OTG Function 3,Make sure the phone can be access to an external camera(UVC function).Requirements for the Windows System Computer.Normally,This endoscope can be work for Win 7/Win 8/Win9/Win 10Win XP Note*the products is not waterproof,Cannot be washed,pls wipe it with alcohol.*The best camera focal length is 1.4-2CM.*Pls be careful when using the products ,Do not touch the eardrum.*Pls read the instructions carefully before using.*The Children cannot use it alone.
Q1: Is this Ear Cleaning Endoscope is work with all cell phone ?A:No, Pls know that it cannot work for IOS cell phone . Only work for Android cell phone ,Windows System Computer .MAC Computer . Q2:Why doesn't wrok on the phone /Computer ?A:Resolution 1 : Check your cell phone and computer .Requirements for the android phone1,Make sure the Android system 4.2 or later.2,Make sure the phone With OTG Function 3,Make sure the phone can be access to an external camera (UVC).Requirements for the Windows System Computer.Normally,This endoscope can be work for Win 7/Win 8/Win XP,Cannot Use with Win 10.Resolution 2 : Pls comfirm whether it is connected with the device/whether the App is downloaded and operating. Q3: Why the light does not shine and no image, when connect the phone ?A:Pls make sure the OTG function is on. Q4:Why cannot Remove the earwax?A:Please try sticky cotton stick or swab cotton stick.
About shippingShipping and Packaging All items will be double checked and well packed before sending.Items will be dispatched within 2 business days after buyers pay for the order. It usually takes about 14 to 18 working days for delivering the package to the destination(for remote areas,it may take a little longer).
Special Announcement:Please fill in the correct and detailed consignee, address and phone number in the order. For fast and correct delivery.If you do not receive order within 30 working days,please feel free to contact Customer Service before leaving Negative and Neutral Feedback, we will do our best to help you resolve the problem.TaxNo, you will only pay what is quoted as total cost at checkout, no more. You are not expected to pay any additional duties or taxes. If you are asked by Customs or our logistic partner to pay duties, please contact our Customer Service .
Your 100% satisfaction is very important to usIf the product is not on good condition, You can return this product within 14 working days, please contact customer service center before returning.FeedbackYour satisfaction is our first priorityIf you receive the order and it is in good condition,we would be grateful if you would leave us 5 star Positive Feedback for the transaction.