Contact us If you are interested in our products, and you have any problems with it,you can contact uswiththe trade manager, e-mail, and telephone. About Payment We accept the following payment methods: 1. (Escrow) 2. Bank Transfer Please email us to get information Bank Transfer payment method will be required add $25.00 on your total for bank transaction fee About Shipping 1. You item will be shipped by China Post Air Mail 5-7 work days after receipt of payment or Pending Payment cleared. 2. You receive the item should take 15-45 work days.(It depends on the shipping way, also need to consider about the Uncontrollable factors) 3. If you want to receive the item faster, you can choose other shipment, such as EMS, , butEMS, are expensive than China Post Air Mail, and before you order the item, you shouldcontact us first, and we need to add the price difference. Otherwise, we wouldn't send the itemto you. Thank you in advice. Return policy 1. We do allow exchange the item if you are dissatisfied with the product, but you should contact us within 7days and return it within 10 days from the date of you received. 2. All returned item must be in the package and you must provide us with the shippingtracking number.And you also should tell us the reason for the return. 3. Return shipping is paid by the buyer. Feedback The feedback is very important to us, so if you have receive the item and satisfied with it, pleaseleave a positive feedback (5 Stars). Doh Harness Medium and Large Dog Pet Saddle Chest Strap Explosion-proof Teddy Koji Gold Hair Samo Dog Supplies
Shipping and Packaging All items will be double checked and well packed before sending.Items will be dispatched within 2 business days after buyers pay for the order. It usually takes about 14 to 18 working days for delivering the package to the destination(for remote areas,it may take a little longer). Special Announcement:Please fill in the correct and detailed consignee, address and phone number in the order. For fast and correct delivery.If you do not receive order within 30 working days,please feel free to contact Customer Service before leaving Negative and Neutral Feedback, we will do our best to help you resolve the problem.TaxNo, you will only pay what is quoted as total cost at checkout, no more. You are not expected to pay any additional duties or taxes. If you are asked by Customs or our logistic partner to pay duties, please contact our Customer Service .ReturnIf the product is not on good condition, You can return this product within 14 working days, please contact customer service center before returning.FeedbackYour satisfaction is our first priorityIf you receive the order and it is in goodcondition,we would be grateful if you would leave us 5 star Positive Feedback for the transaction.If you are not satisfied with our products or services, please let us know and give us an opportunity to correct them. We will definitely let you experience our intentions and persistence. Thanks again for coming. Your presence is your trust in us and your greatest support. We cannot live up to this trust. We will do our best to help you solve problems and make you 100% satisfied. Your satisfaction is our eternal pursuit. Finally, thank you for choosing our store. I wish you a happy shopping and a happy life. Thanks for coming!