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Deter Your DisplayPort (DP) Version:
The version of DP on your laptop, computer, or tablet directly determines the actual resolution when connecting to external s using the Anker hub. There are three simple ways to find out which version of DP your device has.
1. Ask your device manufacturer or seller directly.
2. If you're using a Windows device, you can tell which version of DP you have by checking your CPU generation.
DP version 1.2 if your CPU is Inteeneration 10 or earlier.
DP version 1.4 if your CPU is Inteeneration 11 or later.
DP version 1.4 if you're using a workstation laptop with an .
Don't know how to find your CPU generation? Simply go toThis PC(orMy Computer)> Propertiesand look for the number (shown in bold and underlined below):
Proceer: Intel(R) Core i7-8850H CPU @ 2.60GHz 2.59Ghz
3. If you're using a Book, i, or ad, you can find your DP version from the list below:
DP 1.4:
ad Pro 11-inch, ad Pro 12.9-inch (3rd generation and later), Book Pro (16-inch, 2019), Book Pro (15-inch, 2017 and later), Book Pro (13-inch, 4 Thunderbolt 3 ports, 2020), Book Air (2020), Book Air (13-inch, M1, 2020), Book Pro (13-inch, M1, 2020), Book Pro (14-inch, 2021), Book Pro (16-inch, 2021), i (Retina 5K, 27-inch, 2017 and later), i (Retina 4K, 21.5-inch, 2017 and later), and i Pro (2017 and later)
DP 1.2:
ad Air (4th generation), Book Air (2018 and later), Book Pro (13-inch, 2016 and later), Book Pro (15-inch, 2016), i (non-Retina, 21.5‑inch, 2017), and mini (2018)
Model Number: A8380
PowerExpand8-in-1 USB-C PD Media Hub
The Power Delivery, Data nsfer, and Dual-Display Media Hub
All The Ports You Need
Turn your device’s USB-C port into 8 ports, allowing you to nsfer data in seconds, stream media in unrivaled clarity, and provide high-speed pa-through charging.
Connect to Multe Displays
Don’t time switching back and forth between programs or doents, simply connect to multe s via the dual HDMI ports for a simpler and more productive experience.
Note: The Adopted demarks HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are demarks or registered demarks of HDMI Licensing Administor, Inc. in the United States and other countries.
Power Delivery
Supports up to 85W pa-through charging so you can power up a 15” Book Pro at full speed—all while acceing the hub’s other functions. Please note: 100W PD wall charger and USB-C to C cable required.
nsfer Files in Seconds
nsfer movies, photos, and music at speeds up to 5 Gbps via dual USB-A ports.
Universal SD Card Compatibility
The SD and microSD card slots support ly all SD card formats for seamle acce to photos and other media files.
Compatible Devices Include:
Book Pro (2015 / 2016 / 2017 / 2018 / 2019 )
Book Air (2018 / 2019 / 2020)
XPS (13 inch / 15 inch)
Pixelbook (2017)
Incompatible Devices Include:
Nintendo Switch
USB SuperDrive
XPS 13 stock adapter
Notes
- This hub can not support 4K@60Hz display with Surface Pro 7 / 930QCG / Spectre X360 laptops since they are not compatible with Display Stream Compreion (DSC).
- To display content, the connected device must support DP Alt Mode.
Frequently Asked Questions:
1. When I connect to 2 s, why do both s show the same image?
When connected to dual s, devices running OS only support screen mirroring. Windows supports both Single-Stream nsport (SST) and Multi-Stream nsport (MST) mode. OS and adOS only support Single-Stream nsport (SST) mode.
2. How can this hub achieve 85W Power Delivery charging?
To get 85W charging, a USB-C wall charger and a USB-C to C cable that both support 100W PD charging.
3. Does the USB-C Power Delivery port support charging for tablets (including ad Pro) or phones?
Due to the power input limitations of mobile devices, this hub can not provide pa-through charging to tablets (including ad Pro) or phones when using the wall charger that came with your mobile device. To support full-speed charging for ad Pro, an adapter that supports at least 15V (45W).
4. Why can’t my HDMI resolution reach 4K@60Hz?
The HDMI port supports a variety of resolutions up to 4K@60Hz, including 1080p, 1080i, 720p, and 480p.
1) Single : 4K@60Hz if your device supports DP 1.4; 4K@30Hz if your device supports DP 1.2
2) Dual : 4K@30Hz if your device supports DP 1.4; 1080p@60Hz if your device supports DP 1.2
Below are some devices that support DP 1.4:
Book Pro 15” 2018 / 2019 / 2020
Book Pro 16” 2019 / 2020
ad Pro 2018 / 2019 / 2020 (Only ad Pros with adOS are compatible)
5. Does this hub get hot?
When this hub is fully loaded, it may reach a surface temperature of around 131°F. However, this is normal for products of this kind.
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