Dear Customer : Thanks a lot for choose our ZHIのJIA brand ! Here are some tips about size before you buy it, Please choose the shoes size according to your foot length, NOT insole length. If your feet is wide or thick, please choose a larger shoes size. Before choose your size , you'd better measure your feet length.
For example, if your foot length is 25 cm, you'd better choose size 41. How to Measure Feet Length Please measure your feet length carefully, with the method of the picture below:
Buyer Reading 1.Size Carefully read size chart before purchase!different products have different size chart. When buying shoes,choose the size according to your foot length ,it is equal to CHN size,just check the CHN size when you receive the shoes. If you have any questions,please contact Customer Service 2.Shipment Mostly,we will ship your orders in 1-5 working days. Logistics may delay due to holidays,babweather or other force majeure factors. If the delivery date is coming,but you haven't receive the item,contact us to extend the time of receipt. You can track your package via website: https://www.17track.net/zh-cn https://global.cainiao.com/ 3.Return & Policy When you receive the goods,please check immediately whether it matches your order.If you want to exchange the it received,you must contact us in 7 days after the receipt of your order. Any questions please contact us at first,but NOT open a dispute or leave a negtive feedback!We will give you a satisfied respond within 48 hours.
About shippingShipping and Packaging All items will be double checked and well packed before sending.Items will be dispatched within 2 business days after buyers pay for the order. It usually takes about 14 to 18 working days for delivering the package to the destination(for remote areas,it may take a little longer).
Special Announcement:Please fill in the correct and detailed consignee, address and phone number in the order. For fast and correct delivery.If you do not receive order within 30 working days,please feel free to contact Customer Service before leaving Negative and Neutral Feedback, we will do our best to help you resolve the problem.TaxNo, you will only pay what is quoted as total cost at checkout, no more. You are not expected to pay any additional duties or taxes. If you are asked by Customs or our logistic partner to pay duties, please contact our Customer Service .
Your 100% satisfaction is very important to usIf the product is not on good condition, You can return this product within 14 working days, please contact customer service center before returning.FeedbackYour satisfaction is our first priorityIf you receive the order and it is in good condition,we would be grateful if you would leave us 5 star Positive Feedback for the transaction.