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Customer Satisfaction

Please don't hesitate to contact us if you have any questions or concerns before or ar your purchase. We are committed to your 100% satisfaction.

Payment

There are many payment methods available on Aliexpre.com such as credit cards, real-time bank transfers, offline payments (bank transfers). You can choose a method which is the most convenient for you. To protect your interests, your payment will be temporarily held by Aliexpre, and will not be released to us until you receive your order and are satisfied with it.

Shipping

1.Shipping Cost: Select the quantity first, then click the country via logistic methods in the page. 2.Go the the page, you can see the detail shipping cost by each logistic methods under your selection.

3. Item Proceing Time: The proceing time for a specific order varies with the product type and stock status. Mostly, proceing time can be 3 to 15 working days.

Return Policy

TERMS AND RETURN POLICY

1.Change Addre - If you are requesting to change your addre, please let us know ahead of time. Otherwise, your order will be shipped to the addre that you provided in your order shipping addre.

2.Cancelled Transactions - We can cancel transactions, just let us know so we can proce it immediately. We can not cancel it if in case the item was already shipped.

3.Received Wrong Itemt as Described - We're humans and we intermittently commit mistakes but we are keen to correct them, in a way that the buyer prefers. If the item received was wrong or not the same as shown in the product listing photos, we will require you to send actual photo/s of the item received, along with its packaging (showing the label on the package). This is our SOP, for us to be certain and for record purposes.

4.DOA/Damaged Upon Receipt - We make sure our it are properly packaged before shipping to avoid damages on the item. In case you received a damaged item, which might have been caused by shipping, please send us photos of the received item along with its packaging (showing the label on the package) for us to check and report immediately to our shipping department so they can take further action.

5.Defective/Incompatible - We get our it in bulk so there is a little chance that some would be defective. We require you to send us photo/s of the item received and also your item (for incompatibility iues) so we can compare the it and conduct neceary actions. If you feel like you need to return an item, please let us know the REASON so that we can provide RMA instructions.

Feedback

Since your feedback is very ant to our busine`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It`ll just take you 1 minute. Thank you！

About shipping
Shipping and Packaging All it will be double checked and well packed before sending.It will be dispatched within 2 business days ar buyers pay for the order. It usually takes about 14 to 18 working days for delivering the package to the destination(for remote areas,it may take a little longer). 

Special Announcement:
Please fill in the correct and detailed consignee, address and phone number in the order. For fast and correct delivery.If you do not receive order within 30 working days,please feel free to contact Customer Service before leaving Negative and Neutral Feedback, we will do our best to help you resolve the problem.TaxNo, you will only pay what is quoted as total cost at checkout, no more. You are not expected to pay any additional duties ores. If you are asked by Customs or our logistic partner to pay duties, please contact our Customer Service .

Your 100% satisfaction is very ant to us
If the product is not on good condition, You can return this product within 14 working days, please contact customer service center before returning.FeedbackYour satisfaction is our first priorityIf you receive the order and it is in good condition,we would be grateful if you would leave us 5 star Positive Feedback for the transaction.